In-Service Support Project Engineer (m/f/d)

WHAT WE ARE LOOKING FOR

The BOXER 8x8 is the leading armoured vehicle with a multi-national user background that has been developed in a joint co-operation programme between Germany and the Netherlands by the international consortium ARTEC GmbH in Munich, Germany. ARTEC is a joint-venture of KNDS Deutschland GmbH & Co. KG, Rheinmetall Landsysteme GmbH and Rheinmetall Defence Nederland B.V. It is the prime contractor responsible for the BOXER Programme, the co-ordination of series production and the focal point for export opportunities. Annual sales are normally between 200 and 300 million EUR and as of June 2023 more than 1,300 BOXER vehicles have been contracted. Further large-scale projects are in the pipeline.

In the role of In-Service Support Engineer for the BOXER program you are responsible to support international costumers and the representative agency, NATO Support and
Procurement Agency (NSPA), during the In-Service support phase of the leading multinational 8x8 military armoured vehicle. At the industry consortium ARTEC, all technical and cross-discipline activities are focused on making a good product even better to protect the future and security of Europe and Worldwide.

Parts of the BOXER of ISS Project Engineer role:

• Preparation, execution and completion of follow-up for meetings with prime
  contractors and customers within the scope In-Service Support phase
• Attending and supporting regularly held customer meetings (Multinational
  Configuration Control Board, Logistic Control Board etc.)
• Monitoring and tracking the Engineering and Logistical Change Proposals and other deliveries under the continuous service
• Supporting in the preparation of periodic reports (quarterly progress reports, risk
  reports etc.)
• Supporting the offer preparation process for the Service on Request from the
  customer
• Coordination of ARTEC`s Main Subcontractors
• Ensuring coordination between the departments of ARTEC that have responsibilities within the scope of In-Service Support phase
• Continuous improvement of processes and monitoring of KPIs
• Supporting and deputizing the In-Service Support Manager of ARTEC

• Bachelor's degree, engineer, technician or comparable qualification
  • Previous experience in customer support and/or with the NSPA is advantageous
  • Basic understanding of ILS sub-disciplines and their interaction with each other
  • Basic understanding of Configuration Management process
  • Experience in contract management is advantageous
  • Strong organizational and communication skills
  • Ability to quickly understand and facilitate complex technical relations
  • Hands on mentality
  • Business fluent in English written and spoken
  • Strong scheduling/ planning skills

ARTEC is characterized by a flat hierarchy with a project-matrix organisation. This
provides the opportunity for you as BOXER ISS Project Engineer to work on a international
project with different team members from different countries at the same time.
The office is located in Munich - the most liveable city in Germany.

• Interesting and varied opportunities in a leading role for large scale and demanding International and National projects across the whole life cycle (development, series production, In-Service Support) of a state-of-the art military vehicle
• Development opportunities for both personal and professional growth within the
  organization
• Individual training opportunities offered by externals as well as a consortium owned academy
• An office that is easily accessible by public or private transport within Munich
• Attractive payment package and pension
• 30 leave days and a variety of flexible working models that allow time off for yourself and your family
• Flexible working hours incl. 40% mobile working possible as a standard
• Wide range of corporate benefits
• Offsite and team building events to underline the modern working environment
• Canteen and medical service at the location
• Job Bike
• Subsidized D-Ticket